Issue registering server, unable to get hardware information

Issue symptoms

Can not register the server with clnreg_ks, rhnreg_ks or during yum update. The error shown is similar to:


The issue may be caused by collecting hardware information. The following might be found in /var/log/up2date:


Skip checking for hardware in clnreg_ks or rhnreg_ks with –nohardware key.





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